Q: Can Memento send me digital copies of my film photos?

A: Yes! We scan the majority of our orders and send them to our clients using Wetransfer. We can scan your photos as .JPEG files or .TIFF files.

Q: Does Memento develop Disposable cameras?

A: Yes! We can process, scan, and print your disposable cameras.

Q: How long will it take to complete my film order?

A: Generally most colour processing orders are completed within 48hrs, though some larger orders may take us a little bit longer! B&W film usually takes around 4-5 days to complete. E6 takes about 1 week.

Q: How long will Memento store my negatives?

A: Our policy is to store all negatives for a minimum of 30 days. We try our best to keep all negatives for as long as possible, but because space is limited, we strongly recommend that you contact us if you are not able to pick them up within 30 days of your drop off. 

Q: Can Memento print my digital photos?

A: Yes! If you are interested in submitting a print order please upload them via the 'Upload Images' tab in our menu.

Q: Can I mail my film to Memento?

A: Yes! Please make sure to include a note with your name, phone number, and email address. All payments can be made via credit card over the phone or e-transfer.

Q: Is there parking at Memento?

A: Some street parking is available but Ossington is a busy street and we can't guarantee availability. There is a Green P parking lot located near the South-East corner of Ossington and Dundas

Q: Do you develop/scan motion picture film?

A: Unfortunately we do not – we highly recommend the good folks at Niagara Custom Lab for all motion picture film related services! 

Q: Do you offer camera repair services?

A: Although we are happy to look at your camera and offer some ideas about how to fix any problems you might have, we do not currently offer repair services. We recommend Toronto Camera Service Center for any general camera repair services!